One overdue or recall notice is sent to Library users for items that have been borrowed.
Users who do not renew or return items within two weeks of the notice will have their loan account suspended until either the item is returned, or payment is made to cover the replacement costs. There is a standard charge of £40 per item.
Users who fail to return the item/s or pay the replacement charges within two weeks of their account being suspended will have all other library privileges suspended, including their Athens account, and the matter will be referred to the Finance Directorate for further action. We anticipate this being a very rare occurrence, as we know that most of our members are considerate of their fellow members’ needs and return their loans on time.
It is essential that you keep us informed if you change your email address as notices will be sent out via email. If you maintain a ‘white list’ or list of safe senders for your email account please add library@tavi-port.org to this to prevent the messages from being blocked by your spam filters.